Shipping Policy

Last Updated: September 28, 2026

Thank you for shopping with Pawrova. We are committed to making your shopping experience simple, reliable, and convenient.

1. Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or holidays will begin processing on the next business day.

During high-volume periods or special promotions, processing may take slightly longer.

2. Shipping & Delivery

We currently ship orders within the United States.

Standard Shipping

Estimated Delivery Time: 3–5 business days

Delivery times are estimates and begin after your order has been processed and shipped.

Please note that delivery times may vary depending on your location, carrier operations, weather conditions, holidays, and other circumstances outside our control.

3. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time for tracking information to become active after the package has been handed to the carrier.

4. Shipping Address

Please make sure your shipping address is accurate and complete when placing your order.

Pawrova is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at infopawrova@gmail.com.

We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed.

5. Shipping Delays

Although we aim to deliver orders within the estimated timeframe, unexpected delays may occasionally occur due to:

• Severe weather

• Carrier delays

• Holidays

• High shipping volumes

• Incorrect address information

• Other circumstances beyond our reasonable control

If your order is delayed, please contact us at infopawrova@gmail.com and we will do our best to assist you.

6. Lost or Stolen Packages

If the carrier's tracking information shows that your package has been delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

Pawrova is not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen.

7. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Pawrova
Email: infopawrova@gmail.com

We aim to respond to customer inquiries within 24–48 hours.